Crédito Covid-19

Desde el 29 de abril iniciamos la entrega del Crédito Covid-19 con garantía estatal para las micro, pequeñas y medianas empresas que hoy tanto lo necesitan para salir adelante.

Indicators

We strive to achieve BancoEstado’s S.M.A.R.T development pillar indicators: specific, measurable, achievable, relevant, and time-bound

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Financial Education

The program "Usa bien tu plata (Spend your money wisely) comprises a series of workshops and lectures at state and subsidized schools in Chile. More than 33,000 students in 750 schools have participated in these initiatives since 2015.

Coverage

Over 47,000 inhabitants live in Castro, a city on the Isla Grande de Chiloé. Since 2011 until now, the CajaVecina network has increased from 0.23 to 1.54 service channels per thousand inhabitants.

1 FINANCIAL INCLUSION AS A MEANS TO WELL-BEING

​Financial inclusion means that everyone has access to high-quality financial services and products. Figures presented recently ...

Financial inclusion brings with it access to many socioeconomic benefits because it helps to reduce the vulnerability of low-income households, providing them with instruments through which to reduce the variability of their consumption, manage risks better and improve their quality of life through transactional products.


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2 GEOGRAPHICAL COVERAGE AS A TOOL FOR FINANCIAL INCLUSION

BancoEstado is present in all of Chile’s municipal districts through branch offices or CajaVecina points of service. The coverag...

Our bank is present in all of Chile’s municipal districts through either branch offices or CajaVecina points of service. This broad geographical coverage allows us to offer all the Bank’s services to a large percentage of the population, even in the most remote parts of the country.


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3 SUPPORT FOR SMALLER COMPANIES

BancoEstado has an important market share among smaller-sized companies. These are the backbone of job creation in Chile and cruci...

As a bank, we have an important market share among smaller-sized companies, which are the backbone of job creation in Chile and crucial for the country’s development and improving its inhabitants’ quality of life. At present, more than 600,000 companies around Chile are clients of BancoEstado.


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4 SAVING AS A DRIVER OF DEVELOPMENT AND SOCIAL MOBILITY

Saving plays an important role in improving people’s quality of life, allowing them to acquire durable goods and better withstan...

Promoting the habit of saving among our clients is one way of supporting their development. Although the Bank is the main promoter of saving in Chile, both in terms of savings accounts and other products for saving of a specific type, we have pending challenges in this field.


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5 IMPACT OF ELECTRONIC AND MOBILE MEANS OF PAYMENT

In recent years, electronic means of payment have shown very important growth and, for BancoEstado, its multichannel strategy and ...

In recent years, electronic means of payment have shown very important growth and, for BancoEstado, its multichannel strategy and the use of online channels have become a priority. These channels permit safe transactions and mean an important cost reduction for clients.


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6 FINANCIAL EDUCATION, RESPONSIBLE BORROWING AND CONSUMER RIGHTS

BancoEstado views financial education as a tool to serve the country’s citizens who, with clear and transparent information, are...

We view financial education as a tool to serve the country’s citizens who, with clear and transparent information, are able to take better decisions and improve their quality of life and that of their families. We seek to help our clients in the correct management of their finances and the financial products to which they have access.


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FINANCIAL INCLUSION AS A MEANS TO WELL-BEING

​Financial inclusion means that everyone has access to high-quality financial services and products. Figures presented recently by the Superintendency of Banks and Financial Institutions (SBIF) demonstrate BancoEstado’s importance in this field: 87% of the country’s adults are clients of the Bank.

Financial Inclusion

Financial inclusion brings with it access to many socioeconomic benefits because it helps to reduce the vulnerability of low-income households, providing them with instruments through which, for example, to reduce the variability of their consumption and manage risks better.

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  • 13.1 million clients
  • 6.6 million female clients
  • 10.3 million CuentaRUT accounts
  • 88% of immigrants in Chile are clients
GEOGRAPHICAL COVERAGE AS A TOOL FOR FINANCIAL INCLUSION

BancoEstado is present in all of Chile’s municipal districts through branch offices or CajaVecina points of service. The coverage of these two channels has shown sustained year-by-year growth.

Geographical Coverage

The Bank’s broad geographical coverage allows it to reach 87% of the population through branch offices and offer all its services even in the most remote parts of the country.

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  • 100% of municipal districts with CajaVecina
  • 127 municipal districts with only a BancoEstado branch
  • 26 new branches opened in 2014-2017
  • 1.2 CajaVecina points per 1,000 inhabitants
SUPPORT FOR SMALLER COMPANIES

BancoEstado has an important market share among smaller-sized companies. These are the backbone of job creation in Chile and crucial for the country’s development and improving its inhabitants’ quality of life.

Smaller companies

At present, more than 600,000 companies around Chile are clients of BancoEstado. Out of this total, over 267,000 obtain financing from the Bank for their businesses.

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  • 4.4% growth of lending in 2017
  • 720,000 clients among micro and small businesses
  • 23,000 companies connected online
  • 336,000 women entrepreneurs in the CreceMujer program
SAVING AS A DRIVER OF DEVELOPMENT AND SOCIAL MOBILITY

Saving plays an important role in improving people’s quality of life, allowing them to acquire durable goods and better withstand adverse situations for themselves and their families.

Saving and development

Promoting the habit of saving among clients is one way in which BancoEstado can support their development. Although it is the main promoter of saving in Chile, both in terms of savings accounts and other products for saving of a specific type, the Bank has pending challenges in this field.

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  • 93% of the system’s savings accounts
  • 1,500UF average mortgage
  • 63.5% of male clients save
  • 75.5% of female clients save
IMPACT OF ELECTRONIC AND MOBILE MEANS OF PAYMENT

In recent years, electronic means of payment have shown very important growth and, for BancoEstado, its multichannel strategy and the use of online channels are a priority.

Digital Channels

Digital channels permit safe transactions and mean an important cost reduction for clients who can also receive government benefits through them. In line with this, BancoEstado is making important efforts to boost its digital channels.

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  • 75% of clients’ transactions are electronic
  • 23% correspond to payments by card
  • 3.5 million Internet clients
  • 200 million transactions per month
FINANCIAL EDUCATION, RESPONSIBLE BORROWING AND CONSUMER RIGHTS

BancoEstado views financial education as a tool to serve the country’s citizens who, with clear and transparent information, are able to take better decisions. Better informed people can improve their quality of life and that of their families.

Financial Education

Household debt in Chile is high, with all the risks this implies, and the Bank is committed to helping clients manage their finances correctly.

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  • 33,000 students in the Use your Money Well program
  • 750 schools with financial education classes
  • No significant gender difference in interest rates
  • Average interest rates below those of the market

Our
Bank in figures

259schools participated in 2018 in financial education courses
259<span>Colegios participaron en 2019 en cursos de educación financiera</span>
12,000 students were part of the 'Use your money well' program in 2018
20 Mil<span>estudiantes formaron parte del programa 'Usa bien tu plata' en 2019</span>
273 millionaverage transactions each month during 2018
439 Mill.<span>de transacciones mensuales promedio entre enero y septiembre 2020</span>
4.2 millionInternet clients, to December 2018
4,8 Mill.<span>de clientes Internet (julio 2020)</span>
97.5%of clients’ transactions are automated during 2018
99%<span>de las transacciones de clientes fueron automatizadas entre enero y julio 2020</span>
75%of female clients save, to December 2018
55%<span>de los ahorrantes son mujeres (agosto 2020)</span>
63%of male clients save, to December 2018
64%<span>de los clientes hombres  tienen ahorro (agosto 2020)</span>
808 UFaverage mortgage
1.532 UF<span>promedio en créditos hipotecarios otorgados entre enero y julio 2020</span>
89%of the banking system’s savings accounts (December 2018)
94%<span>de las cuentas de ahorro del sistema (junio  2020)</span>
242,000clients with APV (December 2018)
357 Mil<span>clientes con APV (septiembre 2020)</span>
693,000clients among micro and small businesses (December 2018)
819 Mil<span>clientes de micro y pequeñas empresas (septiembre  2020)</span>
1.4CajaVecina points per 1,000 inhabitants (December 2018)
1,6<span>CajaVecina por cada 1.000 habitantes (agosto 2020)</span>
7 newbranches during 2018
Una nueva sucursal       <span> y 2 ServiEstados durante el primer semestre 2020</span>
134municipal districts with only a branch of BancoEstado (December 2018)
140 <span> comunas sólo con sucursal BancoEstado (junio 2020) </span>
100%of municipal districts with CajaVecina
100%<span> de las comunas con CajaVecina</span>
611,000women entrepreneurs in the Crece Mujer program (December 2018)
317 Mil<span>mujeres son clientes de micro y pequeñas empresas (agosto 2020)</span>
3.3%growth of lending (December 2018)
5,5% anual<span>crecimiento de colocaciones (septiembre 2020)</span>
58%of immigrants in Chile are clients (December 2018)
Más de un millón<span>de Inmigrantes de Chile tienen CuentaRut (agosto 2020)</span>
11.2 millionclients with CuentaRUT account (December 2018)
12,8 Mill.<span>de clientes CuentaRUT (agosto 2020)</span>
7.1 millionfemale clients (December 2018)
7,7 Mill.<span>de clientes mujeres (agosto 2020)</span>
14 millionclients (December 2018)
Más de 14 Mill.<span>de clientes (agosto 2020)</span>
Branches
Women
CajaVecina
Public bank
Digital transformation
Cuenta Anual 2019
Seminario APEC sobre ESG: Banco Estado
11 de Octubre 2019

Seminario APEC sobre ESG: Banco Estado

    Marlene Dunlop E. Enterprise Credit Risk Manager
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APEC Credit Reporting Systems: BancoEstado
9 de Octubre 2019

APEC Credit Reporting Systems: BancoEstado

    Aubrey Robinson M. Senior Manager Retail Lending, BancoEstado
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APEC 2019_SFOM
25- 26 Julio 2019

APEC 2019_SFOM

    Nicole Winkler S.
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Cuenta Anual 2018 de BancoEstado
31 de enero de 2019

Cuenta Anual 2018 de BancoEstado

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ALIDE 2017
31 May 2017

ALIDE 2017

  • Jessica López Saffie
  • Executive General Manager
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Estudios Públicos verano 2020, N°157: Ahorro previsional voluntario en Chile: evidencia y propuestas para su masificación
Marzo 2020

Estudios Públicos verano 2020, N°157: Ahorro previsional voluntario en Chile: evidencia y propuestas para su masificación

    Nicole Winkler, Pablo Correa y otros

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Un Mundo de tasas bajas
Septiembre 2019

Un Mundo de tasas bajas

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Nueva canasta IPC: convergiendo a países desarrollados
29 de Enero de 2018

Nueva canasta IPC: convergiendo a países desarrollados

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From Massifying Access to Unlocking the Potential of Women’s Enterprises in Chile
Financial Inclusion in a Middle-Income Country: The Case of Chile
The Role of a Public Bank
23 May 2017

The Role of a Public Bank

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Innovation and digitization at the service of financial inclusion
4 January 2018

Innovation and digitization at the service of financial inclusion

The change of era means that innovation and digitization have acquired enormous importance in customer service.

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What’s new in incentives for personal saving?
7 December 2017

What’s new in incentives for personal saving?

New incentives for personal saving that go beyond the typical end-of-year calls to take advantage of the tax benefit for APV savings.

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Lack of foresight
4 January 2018

Lack of foresight

“To the abyss and blindfolded walk as a victim of their lack of foresight those who do not economize.”

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Capitalization of BancoEstado
4 January 2018

Capitalization of BancoEstado

With the approval of the reform of Chile’s banking law, BancoEstado will face new capital requirements.

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BancoEstado, a model of public-private cooperation
4 January 2018

BancoEstado, a model of public-private cooperation

BancoEstado is a strange animal. It differs from the typical state bank of an emerging economy.

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Nature of the CuentaRut account
20 November 2017

Nature of the CuentaRut account

The CuentaRut account is probably one of the principal financial innovations of recent decades.

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New bank office on the coast
22 August 2017

New bank office on the coast

BancoEstado has recently inaugurated an office in the El Tabo municipal district.

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Capital requirements for systemic banks
20 November 2017

Capital requirements for systemic banks

Banks of systemic importance.

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Bank account for minors
14 September 2017

Bank account for minors

Savings accounts for young people.

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Technical reserve
20 November 2017

Technical reserve

Does it make sense to maintain the technical reserve?

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Digitization
7 April 2017

Digitization

  • How can we harness these tools to financial inclusion?
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Basel III and SMEs
16 March 2017

Basel III and SMEs

  • How will the new banking regulation affect financing for SMEs in our country?
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Financial inclusion
1 February 2017

Financial inclusion

  • Why does financial inclusion matter to us?
  • What are its benefits for society?
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A world without cash
29 May 2017

A world without cash

  • What has the trend been in digital transactions?
  • Will there be a time when cash disappears?
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Financial education
24 March 2017

Financial education

  • What can we expect as regards financial education?
  • What are we doing?
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